Appointments

Appointments

All You Need to Know for Your Next Visit

Making an appointment is as easy as clicking here or calling us on 8579 6838. You’ll usually get to see a doctor on the day, especially if you book in the morning.

Please choose a topic below for an overview of our fees, appointment types, cancellations and more.
Contact us if you’d like a more detailed explanation of any topics.

Patient and Clinic Information

Appointment Types

We recommend patients with more involved medical needs book a 30-minute long appointment. This includes people requiring a cervical screening test, multiple travel vaccinations or mental health discussions.

Regular patients with more straightforward needs can book a 15-minute standard appointment.

You can make an appointment below or by calling us on 8579 6838.

 

Fees and Payments

Doctors of South Melbourne is a private billing practice. Our out of pocket fees* for Medicare cardholders are the same for both long appointments (30 minutes) and standard appointments (15 minutes):

  • Monday – Friday (8.30 am – 5.30 pm): $51.00 out of pocket
  • Monday – Friday (after 5.30 pm) and all Saturday: $61.00 out of pocket

Extra charges only apply for services such as minor surgical procedures and travel vaccinations. These charges are at or below the Australian Medical Association recommendations.

Fees for all appointments and services are payable after each consult. We accept Visa, MasterCard and debit cards. We don’t accept cash.

At the time of your payment, we’ll credit your Medicare rebate to either your debit card or the bank account you’ve registered with Medicare.

* The ‘out of pocket fee’ is the cost to you – minus your Medicare rebate.

Special Fees

There are no out of pocket fees for Veterans Affairs patients if they hold a gold card or white card with a DVA pre-approved existing condition.

Patients without Medicare cards are most welcome, including international students and travellers. Please speak with our staff about fees.

We charge TAC or WorkSafe consultations at the full fee, payable by the patient after each appointment. We recommend patients take the receipt to their insurance provider for full or partial reimbursement – dependent on the provider’s policy terms.

We charge Health Care and concession card holders at standard rates.

New Patients

New patients are very welcome. We recommend you start with a long appointment to talk through your medical history and background.

Please try to arrive five minutes early to complete a New Patient Registration Form. You can also complete and submit the form online before you come in. Don’t forget to bring your photo ID and Medicare card to your first visit.

If you’d like your old medical records forwarded to Doctors of South Melbourne, you can fill out this form and send it to your previous clinic.

We warmly welcome patients from Albert Park, Docklands, Middle Park, St Kilda and surrounding suburbs.

Patient Results

Test results, including from blood tests, x-rays and scans, are typically returned to us within 2-3 days of being taken.

In most cases, you’ll need to book an appointment to talk through the results. This way, we can ensure a consistently high level of care.

In some situations, your GP can send you an SMS if the results are normal – please speak to them about this option.

Cancellations

We understand that you may need to cancel an appointment occasionally – it’s just the way it is.

If you need to make a cancellation, please contact us at least two hours before your appointment time. This will allow patients on the wait-list a chance to be treated.

You may be charged a fee if you cancel with less than two hours notice or don’t show up at all.

After Hours

Existing patients of Doctors of South Melbourne can take advantage of an after-hours home visit service through National Home Doctor Service.

Contact them on 13 74 25 or visit the National Home Doctor Service website for more information.

CALL 000 IMMEDIATELY FOR ALL MEDICAL EMERGENCIES.

Useful Downloads

Here are some handy forms for your convenience. Simply download, complete and bring along to your next appointment as required.

Local Pharmacies

  • South Melbourne Pharmasave
    103 Cecil St
    South Melbourne
    (03) 9690 5240

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