Staff Abuse Not OK

by | Jun 12, 2022 | News

We’ve recently seen a surprising increase in abusive and aggressive behaviour towards our lovely reception staff.

This is not OK and will not be tolerated.

Our staff are here to help you and your family get first-class healthcare. They have no control over GPs running a bit late, appointments not being available on the day, or services not on offer.

As a reminder:

  • You need to wear a mask at all times while inside the clinic – THERE ARE NO EXCEPTIONS.
  • We’re not set up to treat people with COVID. If you have symptoms, please visit the nearby Port Melbourne Respiratory Clinic.
  • We don’t conduct COVID testing.
  • We don’t provide COVID vaccines.

We appreciate that Victoria’s hospital system is under stress, with many people being redirected to their GP. We warmly welcome your patience during these tough times – it helps us treat as many patients as possible.

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